We are experts in our field and attribute our business growth and success to our culture, core values and people. We strive to exceed our customer’s expectations and have a central focus on building trusted relationships and establishing long-term business partnerships. We have built a comprehensive network, forged over many years of building partnerships with agents worldwide to ensure we can offer our customers the best rates and most reliable services in the market.
I just want to thank you and your team for all your help. Always amazing customer service and fast turnaround!
Thanks for making the process so straight forward and easy.
Thanks for saving us money on our duty in the audit, you guys are great and I’ll be in touch for our next import.
Our Brokers will evaluate your imported goods in accordance with the Customs Tariff to ascertain the lowest possible legal Duty and GST rates available. With over 15 years’ experience, we have the industry insight and knowledge to save our customers money in areas that would otherwise be missed. We are experts in conducting Customs Audits. Our track record with Customs as well as our keen attention to detail has saved some of our customers hundreds upon thousands of dollars!
Our expert Custom Brokers are fully licensed and accredited with the Customs Brokers and Forwarders Council of Australia (CBFCA), Department of Agriculture and Water Resources (DAWR), and Australian Border Force (ABF). Our Brokers have in-depth knowledge of the industries rules and compliance requirements and continually participate in professional development programs through the CBFCA, DAWR and ABF to ensure they stay up-to-date with the frequent legislation changes that govern the industry.
We offer a one-on-one personalised service to ensure we fully understand our customer’s needs and are committed to exceeding expectations, saving money and providing a professional and stress-free experience. We have a proud history of customer satisfaction and business referrals, which is driven from our desire to achieve best results for our customers and treat their goods as if they were our own.
Our business moto is to be ‘prompt’ and ‘proactive’. We know that fast freight forwarding and customs clearance can be imperative to our customers and we are committed to achieving the best results for them. We look at the bigger picture, foresee potential problems and navigate best solutions to ensure everything is on track and smooth sailing.
We work around the clock to ensure your job gets done! If there happens to be a hitch or problem along the way, you can rely on us to work after hours to get things back on track, making C&M Customs & Forwarding the preferred choice for businesses who require the highest levels of service, support and peace of mind.